FAQs

How do I return something?

We can only accept returns on certain items. 
Please lodge a returns claim by completing the form here.
www.brandaddiction.co.nz/pages/returns

Our returns policy can be found: here https://brandaddiction.co.nz/pages/returns-policy

My order has a paid status?

If you paid via credit card - this is correct.
If you paid via account - this means that an invoice has been sent. If you are missing your invoice, please email enquiries@brandaddiction referencing your order number.